Protect Performance with Proactive Maintenance and Support
Reliability isn’t optional in the OR — it’s critical. That’s why IQ Global provides proactive planned maintenance to keep your O-Arm and navigation systems operating at peak performance. Our expert technicians conduct regular diagnostics and system checks to minimize downtime and ensure full compliance with regulatory and manufacturer standards. And when you need us, we’re there — with responsive technical support to resolve issues quickly and keep your surgical schedule on track.
How we serve you
Comprehensive Equipment Care — Every Step of the Way
At IQ Global, our commitment doesn’t end with equipment delivery. We provide end-to-end service and support to ensure your systems perform reliably and compliantly — day in and day out. Here’s how we keep your OR running smoothly.
1. Installation & Integration
We handle full equipment setup and system integration, ensuring your imaging and navigation tools are ready to perform from day one — calibrated, configured, and OR-ready.
2. Planned Maintenance
Regularly scheduled maintenance visits keep your systems operating at peak performance. We proactively check, clean, and update your equipment to prevent issues before they start.
3. Rapid Troubleshooting & Repairs
If something goes wrong, we respond quickly — often same-day. Our experienced technicians diagnose and resolve problems efficiently, minimizing disruption to your surgical schedule.
4. Ongoing Technical Support
Beyond service calls, we’re your partner in performance. Count on us for continuous system monitoring, expert consultation, and responsive support whenever you need it.